Terms and conditions

Our educational services

Those interested in enrolling in the distance learning courses we offer can only do so to the extent that they formalize a binding agreement with us, which will be in accordance with these Terms and Conditions, which must be accepted under the strict responsibility of the STUDENT, since the action of making your registration by checking the corresponding box is a sworn statement

When the STUDENT accepts the Terms and Conditions, a binding agreement with us is initiated, being the STUDENT legally bound and committing to keep all the information updated.

The certificates, certificates and/or diplomas, which are obtained by taking and/or passing each of the courses to which the STUDENT has access, do not have a recognition of university or academic institutions in the country or abroad, they are only endorsed by our prestige and trajectory.

Details of the terms and conditions

1. Registration for distance learning courses

1.1 Courses are available to students from the age of 18 years and above, with no age limit

1.2 For some courses there are special requirements for previous education or experience. These requirements will be publicly disclosed on the enrolment page of each course. We reserve the right to request proof of compliance at any time and to cancel registrations that do not meet the requirements without refund.1.3. Registration must be made via the web at the address where these terms are published.1.4. As a necessary step for registration, the STUDENT must create a user account on the platform, indicating your email address and personal data.

1.5.  Once the payment has been made, according to the means used, the STUDENT must wait for the registration confirmation and if he/she does not receive it within 48 hours, contact the ACADEMIC SECRETARIAT.

1.6 About 48 hours before the start of the course, the STUDENT will be able to access the virtual classroom of the course. If the course has already started, access will be granted once enrolment has been confirmed.

1.7 By confirming his/her enrolment, the STUDENT declares that he/she is aware of and agrees with the characteristics of the course and waives the right to complain about any information that he/she may have overlooked.

1.8 Within the course, the STUDENT will have access to the contents that will be provided according to the pre-established programme for each of the courses.

1.9 The subjects that make up the course are adapted in their entirety to the availability of each STUDENT, with no maximum number of classes per day, according to the schedule indicated in the virtual classroom.

1.10 The entire training course is online. The STUDENT must not be physically present at any physical address at any time.

1.11 The STUDENT, according to the modality of the course, may have at his/her disposal a TEACHER or TUTOR who will answer queries only through the spaces provided within the virtual classroom for that purpose and within the deadlines indicated in the schedule.

1.12 The STUDENT will be able to make technical queries directly to the TECHNICAL SECRETARIAT using the form provided for this purpose with a variable response time within 24 hours.

1.13 The STUDENT accepts that it is necessary to have a connection of at least 25 mb speed, broadband type, with stable quality, to view the courses correctly. Otherwise, the experience of the courses may be diminished (e.g. choppy videos, delays in downloading PDFs, inability to access videoconferences). If you register without fulfilling the speed condition, you waive your claim for these reasons.

2. Rescheduling or cancellation of the course

2.1 We reserve the right to reschedule, cancel or interrupt any of the courses or modify their content, communicating on our website the information corresponding to the modification suffered by the course and informing each STUDENT already enrolled to the email informed during registration.

2.2 In the event of cancellations or modifications, students who have already paid for the course in full may choose to use the balance on another course of their interest, transfer the balance to a third party, or request a refund of the amount paid.

2.3 Registrants who have paid in cash and request a refund must provide the Academic Secretary's Office with a bank account for the transfer.

2.4 If you have paid by credit card, the money will be refunded to the corresponding card and the amount will be credited to your next statement, depending on the closure of the same, you should contact the Academic Secretary's Office.

3. Special conditions for acceptance

3.1 All students must be over 18 years of age.

3.2 If the student is under 18 years of age, he/she must contact the Technical Secretariat before registering in order to obtain authorisation.

4. Exclusivity of the course material. Username and password

4.1 The STUDENT will receive the material corresponding to the course for which he/she has enrolled, this material is for the exclusive use of the STUDENT's learning.

4.2 It is strictly forbidden for the STUDENT to make commercial use of the material provided.

4.3 The USER ID and PASSWORD, created on the website so that the STUDENT can participate in the COURSE, are personal and non-transferable. We are not responsible for the improper use of the site by any other person outside the binding contractual relationship established with the STUDENT .

4.4 The STUDENT agrees that he/she will be assigned, and will have access to, only one user account.

4.5 Access to our course material does not give the STUDENT ownership of any intellectual property rights in the services available on the site created for the development of the course for which the STUDENT has registered.

5. Expulsion from the course

5.1 We reserve the right to remove a STUDENT from a course if we consider that the STUDENT does not meet the requirements set out in these terms and conditions or does not achieve the objectives set out in these terms and conditions during the course.

5.2 We reserve the right to remove a STUDENT from a course if the STUDENT's behaviour affects the delivery of the course.

6. Proof of course completion

6.1 The certificate and/or diploma of approval or completion of the course will be sent digitised in PDF format to the email address provided upon registration, according to the timetable and compliance with the requirements of each course.

6.2 No physical certificates of any kind will be sent to the STUDENTS' addresses by any other mail system.

7. Refunds of money paid

7.1 You may cancel the purchase of the course without penalty up to one week before the start of the course.

7.2 If you consider cancelling the purchase less than one week before the start of the course, you may obtain a 50% refund of the amount paid, or you may request that your registration be transferred to a new or future edition of the same course, paying 30% of the published fee of that future edition of the course

7.3 When approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

8. Modifications and/or transfer of money

8.1 Changes to course dates or the transfer of amounts already paid for another course can only be made by contacting the Academic Secretary's Office 10 (ten) days before the start of each course.

8.2 Notices sent by e-mail will not be considered as a request for a change of date.

9. Limitations of liability

9.1 We shall not be liable for any indirect, incidental, special or other consequential damages or any loss of profit or revenue, whether direct or indirect, or for any loss of data or other intangible losses, resulting from the STUDENT's participation in our courses.

9.2 In particular, we shall not be liable for any indirect, incidental, consequential, economic or other damages of any kind suffered by the STUDENT arising directly or indirectly from the use of Stripe. The STUDENTS declare that they are aware of their respective terms and conditions, requirements, deadlines and limitations when using them and release us from any liability arising therefrom.

10. Indemnification

10.1 The STUDENT agrees to indemnify, defend and/or hold us harmless from and against any and all claims, liabilities, expenses and damages, including attorneys' fees and costs, made by any third party relating to: a) the STUDENT's use or attempted use of the DISTANCE COURSE SERVICES in violation of these Terms and Conditions; b) the STUDENT's violation of any law or third party rights; c) User Content, including, without limitation, any claim of infringement or misappropriation of intellectual property.

11. Revision of terms

11.1. We reserve the right to revise and/or modify these Terms and Conditions at our sole discretion at any time.

11.2 Any revisions to the Terms will be effective immediately upon posting.

11.3 Any changes made to the material and/or the Terms and Conditions will take steps to inform the PUPIL of such changes. In any event, continued use of the Services following the posting of such changes constitutes binding acceptance of the revised Terms.